Storyline 360 publishing for Word not working

Apr 26, 2021

All of the sudden when I try to publish a Word doc of my SL course, I receive a "convert file" pop up and it makes me select an option (see attachment). It was working fine this morning and then this started happening. Anyone know what's going on? 

5 Replies
Lauren Connelly

Hello Robyn!

I'm happy to help! I just tested this on my end, and I don't see that error message appear when publishing to Word.

Which version of Word are you using? Also, have you tried publishing another project to Word? 

Lastly, have you tried a simple repair of Storyline 360?

We'll make sure you can publish to Word as soon as possible!