Storyline 360 publishing in SCORM 2004 4th Edition for SAP Success Factos - Issue with language versions and completion

Jan 22, 2024

Hello everyone,

Hopefully somebody can help us with a solution to this:

We have developed a multi-language training in Storyline 360. Our customer uses SAP Success Factors and usually loads the courses into the LMS in SCORM 1.2. However, we want to use this training in SCORM 2004 4th Edition so that the suspend data can use a larger number of characters and not cause any problems. However, on the LMS the SCORM 2004 file behaves differently than the previous SCORM 1.2 files.

For each language version, the customer has so far received a single SCORM 1.2 file and loaded it into the same course, allowing users to choose their language version and complete the training. However, with SCORM 2004 4th Edition this was no longer possible. Another SCORM 2004 file cannot be loaded into the same course.

We were able to circumvent this problem by putting together a single overall package from the individual SCORM files of the language versions and storing our own imsmanifest.xml in it that contains the respective language versions as items and refers to them. This means that all language versions can be loaded into a course, but a problem still arises: If a user changes the language during a started training, the training is shown as having been successfully completed.

The imsmanifest.xml contains the instruction CompletionSetByContent="true" objectiveSetByContent="true" for each item, so completion should actually be done by the training itself.

Does anyone know how to fix this problem?

 

1 Reply
Shannon Kohl

Hi there, 

I don't know if you found a solution, but we do this and there is a solution. So with SCORM 2004 4th edition, you can have only 1 content package to an item. To get around that, you have to create zip all of the SCORM packages into one file. I don't have the steps off the top of my head but they are out there. That's that only way to get all the languages together when using SCORM 2004 4th. Its not a quirk with SuccessFactors either, its a SCORM 2004 4th edition thing. We have SuccessFactors too and have begun moving away from from SCORM 2004 4th because stability/functionality issues when it comes to large files like this. What we've started doing and have had some great success with so far is using SCORM 1.2 for the content and SCORM 2004 4th for the exam. SuccessFactors will let you put multiple 1.2 packages on there with a SCORM 2004 4th on that same item. So we've been making courses now with our "lesson" published as SCORM 1.2 and when the user clicks the EXIT button on the Storyline player, the LMS will unlock the exam file (SCORM 2004 4th) and the user launches that next. All only want the exam really for our reporting, so this has been a good fix so far. 

Anyway, hope this helps!