Storyline 360 updates removes Personal Settings (Quick Access Bar)

May 24, 2022

Is this happening to more than just me?  The last 3 updates to storyline 360 have removed my quick access bar personal preferences.  It never use to happen.  Its rather annoying to have to add them in every time. 

Is there a way to stop this from occurring?

 

2 Replies
Walt Hamilton

Go to file explorer, open drive C:\Users/YourName/AppData/Roaming/Articulate/Storyline/Version#/

Find the file workspace.xlm. It contains the QAT. Copy it, and rename the copy something like workspace.xlm.ori.  Then when your QAT gets clobbered, delete workspace.xlm, make a copy of workspace.xlm.ori, and rename the copy to workspace.xlm.

Don't worry too much about making a mistake, because every time SL starts, it recreates workspace.xlm if it can't find it.