Inside of storyline, everything works great, however, when I publish the course to Review 360, the course is not the same in some places. Example: I have a base layer and 4 layers... the base layer has 2 zoom functions and 2 motions, the first layer has only 1 motion and the remain do not. When I publish it, the layers all look like they are zoomed 300%. When I do back into Storyline, it looks and reacts fine.
Next example, same course- in Storyline when a slide ends everything is fine, when I publish at the same end of that slide, I get a white blank screen.
Any assistance would be greatly appreciated- project is due Thursday.
Apologies for the delay here! The best way to troubleshoot this would be for us to take a look at your Storyline 360 course and your Review Share link to understand what's happening.
Since it's already Thursday and you're coming up against your deadline, I'd suggest connecting with our Support Team directly! Since you're on an Articulate 360 Teams subscription, you'll be able to use the Live Chat option there too!
1 Reply
Hi Sheila,
Apologies for the delay here! The best way to troubleshoot this would be for us to take a look at your Storyline 360 course and your Review Share link to understand what's happening.
Since it's already Thursday and you're coming up against your deadline, I'd suggest connecting with our Support Team directly! Since you're on an Articulate 360 Teams subscription, you'll be able to use the Live Chat option there too!