Storyline 360 Video slide issue

Oct 11, 2017


We have a number of projects that, back in September, when published played any mp4 video contained without issue, however, since a few of them have been published post your Oct update, we have found that a project with video on the first slide no longer shows the flickers, then vanishes. Video on slide two runs fine, and returning to the first slide lets you view the missing video fine.

We have also had issue with video missing on separate layers not appearing when called upon. These are not on the first slide.

I have already mentioned this in another conversation, but since it was in response to another issue, I thought I would make an official post, sorry if this causes any confusion.



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