Storyline 360 Video slide issue
Oct 11, 2017
Hi,
We have a number of projects that, back in September, when published played any mp4 video contained without issue, however, since a few of them have been published post your Oct update, we have found that a project with video on the first slide no longer shows the video...it flickers, then vanishes. Video on slide two runs fine, and returning to the first slide lets you view the missing video fine.
We have also had issue with video missing on separate layers not appearing when called upon. These are not on the first slide.
I have already mentioned this in another conversation, but since it was in response to another issue, I thought I would make an official post, sorry if this causes any confusion.
Regards,
Mark
3 Replies
Thanks Mark for the official post - and I also found your case. It looks like we've reported this to our team to look into as a possible bug so we'll keep you posted here and as a part of your case.
Thanks for reporting it!
And just like that - we pushed out a fix for the issue where a video on the first slide of a course wouldn't always play in HTML5 output.
Enjoy the rest of your week Mark!
Great,
I will 360 updated. Thanks for the speedy fix.
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