Storyline and MP4 videos on Android

SL2 introduced support for Android. See here the system requirements for creating and viewing content.

Thanks for this info Michael.   I should have qualified my note.   I am getting reasonable performance / functionality in my publish on the Android device, but the video I've embedded is not playing.   I can get the audio track to run (which seems odd), but no visual?    I'm using Kaltura.com to house / stream the videos-    any insight / advice as to what the issue might be?   (it does run fine on a Windows desktop, but not an iPAD)

I created this simple testfile with a Kaltura video in a webobject ( I didn`t have an embed code for a video). This works fine in desktop/Flash, desktop/HTML5. On my Android device, all I see is the spinning preloader. I tried both the Player app and a Chome browser. I would submit a support ticket.

Thanks Michael-  I have submitted / uploaded.

Hi Dave,

If you'd like to let me know your case number I'm happy to follow along as well and share any updates here in the forums.

Hi Ashley-    I posted the requested / project, but did not receive an email (?).   Is there a way I can check to see if my ticket went through?   (email is david-lucas@idexx.com)

Thanks

This might be a stab in the dark Kaltura use a flash player and html5 player for embedding have you checked it is loading the HTML5 player?  Ignore me if you have.

Hi Phil-   stab away!

I've tried the .html5 and the .html (flash?) but cannot get the video to run (audio yes) in the browser.   Did I read something about an issue calling the video on a layer?    At a loss

I meant the player provided by Kaltura looking at their embed code it automatically decides i wondered if you could set it to only load the HTML5 player, but expect you have already tried this.

I am not sure about videos on layers not run into that one. Have you tried putting on vimeo and seeing if it works? won't fix your problem but may see if it is the video or the device both.

I'm not seeing anything since 8/27 for you Dave. Have you tried submitting again? 

Off site this week, but will do a resubmit on Monday.  Thanks folks.

Sounds great Dave. Glad you reached out to ask. If you run into further difficulty, you can e-mail support@articulate.com as well and it will auto-create a case for you.