Storyline BAK File help?

Hi Kari,

Try renaming Safety 2012.BAK to Safety 2012B.story...

To do that:

1) In windows explorer, go to Tools-->Folder options

2) Click the View tab

3) Untick "Hide extensions for known file types" and then click Apply, OK.

4) Now that you can see the extension rename the BAK file as above.

5) Then launch it.

With any luck, you'll have your work back, in which case you should make another save.

Hope it helps,

Alex

Thanks so much Alex  -

I was so excited to try it! ...but it didn’t work...

Do I just double click on it to open like normal or should I have tried another way of opening it?

I received another error window instead…. (see attached).

Any other thoughts?

I'm sorry about that. It's happened to me once, with a much bigger file, but Storyline was able to read the file.

There's only one more thing I could suggest (don't get your hopes up just yet).

 Open Storyline and start a new project and then try importing the file using the articulate button on the top left of the ribbon (import -->Storyline file).

If your slides show up, just press Import and wait for that to happen (it will take time).

Fingers crossed,

Alex

It was such a great option, but alas....

It won't import the BAK file.  :-(

Finally got hold of someone who told our IT person....   There may be a software problem that caused the error.  The advice was to work on storyline on a desktop/laptop harddrive rather than on a network if you are remoting into the network.  I happened to be telecommuting and using a VPN access....therein was the problem.  I lost 5 hours worth of work that I have to recreate....but I will be backing up every presentation on my hard drive from now on!

Thanks for your help Alex!

Hi Kari,

Yes - unfortunately, working on network drives is not recommended:

http://www.articulate.com/support/kb_article.php?product=st1&id=cw6rhkr2xpxr

Bruce