Storyline Course Freezing on Quiz Questions

Hello,

I have imported a Powerpoint into Storyline. When I convert a few of the slides to freeform quiz slides with hot spots, and then test them in preview mode and in published format, they freeze when I click on the hot spots. I have tried removing all animations/transitions from the PPT, then re-importing into a fresh file, but the problem recurs.

Does anyone have any idea what else to try?

Thank you.

1 Reply
Christie Pollick

Hi, Karessa - 

Sorry to hear you are experiencing difficulties, but there are a few things we can also try to rule out some common issues. Since you already stated that you have imported the file into a new file, another thing to confirm is that you are working locally as described here. If you are still having issues, you might want to try to repair Storyline. Also, could you please ensure that you are utilizing the most recent SL2 Update? Info on Update 5 can be found here