I've got a Storyline file that works perfectly, publishes etc, but when i try to export a translation Storyline crashes. I sent the file to a colleague and she got the same result.
Are there any known issues in files that cause this?
I had the same problem with several courses and found (after a lot of troubleshooting and deleting pages/scenes...) that if I deleted the hyperlinks I had in the course, the translation export went just fine.
Unfortunately no hyperlinks :( I checked all slides to see whther there were any unused variables trailing etc. but at a loss now really. Anyone any other thoughts? I'll keep the hyperlink issue certainly in mind for future courses! Have you raised it with Articulate?
If you'd like, we'd be happy to take a closer look at it. Please submit a case, including your .story file, using this link so our support team can assist you further.
3 Replies
Do you have any hyperlinks in your course?
I had the same problem with several courses and found (after a lot of troubleshooting and deleting pages/scenes...) that if I deleted the hyperlinks I had in the course, the translation export went just fine.
I hope this can help you
Thanks Jannicke,
Unfortunately no hyperlinks :( I checked all slides to see whther there were any unused variables trailing etc. but at a loss now really. Anyone any other thoughts? I'll keep the hyperlink issue certainly in mind for future courses! Have you raised it with Articulate?
Hi Miranda!
If you'd like, we'd be happy to take a closer look at it. Please submit a case, including your .story file, using this link so our support team can assist you further.
Thanks!
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