Storyline crashed often with this message

Nov 10, 2022

Why does this message mean? Usually need to close SL or sometimes reboot to publish. 

The process cannot access the file 'C:\Users\mul0099\AppData\Local\Temp\1\Articulate\Storyline\Shape6lUxsSxRWws.jpg' because it is being used by another process.</Message>

1 Reply
Jose Tansengco

Hello Richard, 

Thanks for reaching out! 

Since you're encountering frequent issues with your Storyline 360 installation, try doing a repair with your computer's security restrictions temporarily turned off to see if doing so addresses the behavior. Here's how: 

You'll also want to make sure that you're working locally when making changes to your project file: 

Let me know if this works for you!