Storyline Draw Reset quiz hangs project

Oct 13, 2023

Hi,

I have a simple project with a welcome screen in scene 1 and then two draws of questions in scene 2 followed by a results screen. If the user fails the quiz, i want them to be able to retry. 

If, after resetting the quiz, i navigate back to the welcome screen, Storyline hangs (black screen with three progress dots) when it then subsequently re-enters the quiz.

FYI.. if i reset the quiz and navigate to the first question bank, all is fine.

Kind regards

Dave

1 Reply
Jose Tansengco

Hello Dave,

Happy to help!

Sounds like there's a specific trigger or slide that's preventing the quiz from loading properly after a retry. Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!