Great call on opening a support case! It looks like my colleague Amlan has picked it up and reached out with some troubleshooting steps you can take! You're in excellent hands working with him!
We'll continue this conversation over in your support case.
4 Replies
attachment
if the error message appears - please click on the blue text button "information", then a second window will open with more informations
just copy the text from the second window and post it here
or you could open a support case
Hi There
Nothing happens when I click on the blue text. Will open a support case then.
Thank you
Hi Kim!
Great call on opening a support case! It looks like my colleague Amlan has picked it up and reached out with some troubleshooting steps you can take! You're in excellent hands working with him!
We'll continue this conversation over in your support case.