I have followed this step Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
I could not fount any file name relevant to my project.
I'm sorry to hear about that error and that the temp file scan steps didn't help. I understand how disappointing this is.
With your permission, we can review the affected .story file to try to restore a working version of the course. Simply use this case link to share it privately with our Engineers!
🗒 Note - Though it's tough to find the source of corruption, these pro-tips can help protect your files from the risk:
• Save to a local c: drive and close Storyline daily.
• Storyline 360 can help you recover a project that corrupted after an unexpected event, such as a computer crash. Check it out: Recover a Corrupt Project.
2 Replies
I have followed this step
Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
I could not fount any file name relevant to my project.
Good morning, NA!
I'm sorry to hear about that error and that the temp file scan steps didn't help. I understand how disappointing this is.
With your permission, we can review the affected .story file to try to restore a working version of the course. Simply use this case link to share it privately with our Engineers!