2 Replies
Katie Riggio

Good morning, NA!

I'm sorry to hear about that error and that the temp file scan steps didn't help. I understand how disappointing this is.

With your permission, we can review the affected .story file to try to restore a working version of the course. Simply use this case link to share it privately with our Engineers!

🗒 Note - Though it's tough to find the source of corruption, these pro-tips can help protect your files from the risk:

• Save to a local c: drive and close Storyline daily.

• Storyline 360 can help you recover a project that corrupted after an unexpected event, such as a computer crash. Check it out: Recover a Corrupt Project.