I just upgraded and have been having an issue when I save. Rather than saving I get alert telling me that "The process cannot access the file (path and filename) because it is being used by another process" It then offers to let me to save as.
Thanks for reaching out! Can you tell me where you are trying to save the file? Are you saving it to your local hard drive, or to a shared network drive?
Also, does this happen with any Storyline file you save, or just this one in particular?
7 Replies
Hi Steve,
Thanks for reaching out! Can you tell me where you are trying to save the file? Are you saving it to your local hard drive, or to a shared network drive?
Also, does this happen with any Storyline file you save, or just this one in particular?
The development folder on my desktop. It won't save and them keeps making me save a copy repeatedly.
Best, Steve
That's really strange, Steve.
Try closing all Storyline windows, then do a fresh installation. Let me know if you see an improvement after those steps!
Ok now this is weird, I moved the files to a different folder and it stopped. I'll keep you posted.
Thanks Alyssa.
Hmm, that's odd! In any case, I'm glad it's behaving for you now. If you run into the problem again, you know where to find me!
I am saving the file on my local hard disk. I am working in a very secure environment
Hi Romey,
I replied to your discussion here as well. We'll keep the conversation going there to keep it simple!
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