Storyline Freezes when importing slides and engage
I am getting a little frustrated in trying to upload a PowerPoint that was previously used in Storyline to produce a web app. I have the ppta and the engage files however loading the PowerPoint and its content is not going well.
I either get messages that the engage files are used by another application even though they are on my pc and no one else is accessing them. Then from time to time Storyline 2 freezes and I cannot do anything in it. It does now come back (even when left alone for over 30 minutes). I end up having to terminate the process so that I can go back in to restart my work.
Now I have been saving often however I am noticing a lot of information missing because of the way I am importing the information. Certain link and jump appears to be loaded when having to load one slide at a time. And I am not sure the entire content are being loaded. Oh and I keep getting messages about Articulate Presenter when Storyline 2 attempts to import my PowerPoint slides. Why is that?
Are there requirements I am missing about my PC or software?
Thanks for your help.