Storyline Glitching
Jun 29, 2022
Whilst i'm using storyline, the view of the canvas i'm working on glitches everytime I move something around, wether it's a text box, image etc the white canvas disappear and then comes back for only a split second but it does this everytime I interact and it's becoming quite difficult to work around.
I don't think it's the file size as it happens on brand new projects and large projects, I have the most up to date version too so i'm not sure what could be causing it.
Any suggestions on how to fix this?
2 Replies
Also please ignore the ugly pink box, i'm using it to hide someones identity lmfao!
Hi Lauren,
Sorry to hear that you ran into this issue, and thank you for providing a video. As a troubleshooting step, try doing a repair of your Storyline 360 installation to see if this helps.
If the issue persists, you can reach out to our support team by opening a case so we can take a closer look at what's happening.