Storyline hangs up when publishing to Word
Aug 07, 2013
I've searched the Forum for this problem, and although I've seen a few other issues regarding publishing to Word (Storyline), I haven't seen a fix for this. Sorry if I missed it.
When I publish to Word it goes through the cycle saying it published the file, and then it hangs up. This dialog pops up behind Articulate
This also occurs when I publish Quizmaker files to Word; however, I was able to close this dialog and it would publish. (Irritating). I do not have the problem with Engage.
But Storyline just gives an output folder that is empty.
My operating system is 64 bit. I use Windows 7 and Office 2010. This looks like it's trying to emulate 86 bit and use a Word 97_2003 Word template.
File naming conventions are ok, and I"m publishing to C drive.
Any suggestions?
Thanks.
4 Replies
Hi Linda,
I THINK this support article will answer what's going on with Word. Don't know about Quizmaker!
Thank you, Rebecca, for the support article.
That is what my system is doing.
Their "fix" until another update is rather disappointing. Basically I have feature that is unusable.
But again, thank you for responding.
Very disappointed no one from Articulate staff responded.
Hi Linda! Sorry that you are disappointed, but Becky is fantastic and provided you with the correct information so it did not seem necessary to respond again. Support can assist you if you would like, just as the article stated, so that you can get that feature working until the next release.
This discussion is closed. You can start a new discussion or contact Articulate Support.