Storyline iOS 5 problem

Feb 15, 2013

Hello all, we have developed a course using Storyline and uploaded it to moodle LMS. While in an iPad running the latest version of iOS (iOS 6) everything looks fine, in a first generation iPad running iOS 5 the size has problems (see attached image). We have tried to adjust the settings in story_HTML5.html but nothing changed, any ideas?

1 Reply
Christine Hendrickson

Hi Antonis. Welcome to the community!

Have you made any changes to the player for the browser size, or used options for a new browser window, by any chance? There are some limitations to viewing content in HTML5 that may be effecting the way the course displays on the iOS 5 device. You may want to take a look at this comparison chart that outlines the supported features for different Storyline output types.

You may also want to make sure that Safari isn't set to Private Browsing on the iOS 5 device. You can find more information in this support article. 

If your course still doesn't properly display, would you mind submitting the file in a support case, so we can take a closer look?


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