Storyline Issues
Apr 20, 2018
Is anyone else having problems with Storyline acting strange?
I just did the latest update, and now gone of the courses I was working on has gone completely nuts...
e.g. Where click on an object showed a specified layer yesterday, now when clicked, the object disappears and doesn't show any other layer. Checked the triggers, nothing has changed. Deleted, re-built, same issue...
Very strange.
Appreciate any assistance.
8 Replies
Yes, I'm using storyline 360 and it is crashing every few minutes. I have to press save after every addition I make to my project.
I just keep getting an 'Articulate Storyline Error Report' saying something went wrong and the program might close. And then the whole thing crashes. Has anyone else experienced this? It occurred over past two days, both before and after the new 360 updates.
Yes, I'm using build 3.14.
I'm in government and don't have admin access to repair. Will have to log a job with our IT people. This usually take a while.
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Sorry about that Matthew.
I'll keep that in mind.
Hi Matthew, yes I had our IT team follow the repair instructions but the error report is still appearing every time I try to preview or publish.
Hi there, Lisa. I'd like to ask a couple of questions so I can offer you some next steps!
Let me know what you think!
Hi Crystal,
This issue is resolved! I went through each screen and tried to preview individually. Eventually I got to the screen that was producing the error. I removed some elements and played around with it until the error message no longer appeared.
I was then able to publish the whole course.
Thanks team!
That's great news Lisa :)
Thanks for popping back in to share an update.
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