Having issues with Storyline shutting down before I can do anything. I can open a file or create a new one, but just keeps shutting down. Can't publish. Can add a table to a new file but can't populate the table... My colleague is having similar issues.
Sorry for the trouble; I understand how frustrating this can be. I'm happy to help troubleshoot! We can start by checking if you're working on your local drive. If so, try running these steps to fix possible installation issues.
If the behavior still happens, I'd like to help rule out whether this is network-related since it also happens with your colleague. Can you reach out to your IT team and inquire whether the domains listed here are accessible on port 443?
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Hello Karen,
Sorry for the trouble; I understand how frustrating this can be. I'm happy to help troubleshoot! We can start by checking if you're working on your local drive. If so, try running these steps to fix possible installation issues.
If the behavior still happens, I'd like to help rule out whether this is network-related since it also happens with your colleague. Can you reach out to your IT team and inquire whether the domains listed here are accessible on port 443?
Looking forward to your response.