Storyline Menu

Jun 19, 2014

Hello, I've added a new scene and moved some items around, however these new scenes and changes have disappeared from the Menu. Any ideas? Other than resetting the view? Which will take away all the changes I've made to the menu itself. When I view just the scene that is new, the menu is completely blank. When I search for the scene, it does show search results for it, clearing the search and returning to menu shows a blank menu for this scene again....


- Gina.

1 Reply
Christine Hendrickson

Hi Gina,

First, please make sure that you're working with a local project file when you modify or publish your project. If you're working on a network drive, or any other external storage, that might be causing the trouble. 

  • Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

Please make sure you're running the most recent version of Storyline. Articulate Storyline Update 5 includes bug fixes, performance improvements, and HTML5 output enhancements. Click here for details.

If that doesn't help, I recommend importing the original slides from the entire project, or from the problematic scene into a new file:

Importing from Another Storyline Project - E-Learning Heroes

If that still doesn't do the trick, you're welcome to share the .story file here. Although, in truth, the best option may be to reset the Storyline menu. 



This discussion is closed. You can start a new discussion or contact Articulate Support.