I am testing a Storyline project through SCORM cloud and it works well in Flash, but the HTML5 version hangs frequently when you try to navigate to a slide. The JS error is:
GlobalReplaceplayer_compiled.js:1471:301TypeError: undefined is not an object (evaluating 'a.replace')
For me it works without problems in a browser with Flash plugin. (You will see a lot of screens with empty speech bubbles. Sorry. It also does not continue for long, since i had to remove most content.)
The problem appears on iPads. When I test, the course either hangs on the welcome screen and shows 'loading' or it shows the 'Begin' and 'Training Game' buttons, but nothing happens after clicking the buttons.
Thanks for sharing the link to the course. I saw the same issue on my iPad using iOS 9.2 so I'd like to take a look at the .story file. You can upload it here using the "Add Attachment" button for us to take a look at or if you need to share it privately you can send it along to our Support engineers here.
3 Replies
Hi Helmut,
I haven't run into any issues recently testing on the iPad and SCORM Cloud. Where are you seeing the error message occur? What iOS are you using?
Could you share a link to the course so that we could give it a test as well?
thank you for replying and sorry for the delay. I had to make modifications so that I can share it online. The link to the course in Scorm Cloud is https://cloud.scorm.com/sc/InvitationConfirmEmail?publicInvitationId=d1d2a7c0-51e0-4b54-828b-6b5d2c7262dd
For me it works without problems in a browser with Flash plugin. (You will see a lot of screens with empty speech bubbles. Sorry. It also does not continue for long, since i had to remove most content.)
The problem appears on iPads. When I test, the course either hangs on the welcome screen and shows 'loading' or it shows the 'Begin' and 'Training Game' buttons, but nothing happens after clicking the buttons.
HI Helmut,
Thanks for sharing the link to the course. I saw the same issue on my iPad using iOS 9.2 so I'd like to take a look at the .story file. You can upload it here using the "Add Attachment" button for us to take a look at or if you need to share it privately you can send it along to our Support engineers here.
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