Storyline problem with the D2L platform and apple products
We use Articulate Storyline in all of our courses to create interactive elements.
We integrate our HTML5 files in the D2L platform (BrightSpace). Since last year, our clients ask us to build responsive courses. In the platform, everything works well on PC, but we have problems with Apple products . We do not hear any sound when viewing a storyline files on iPhone or iPad.
Is someone else have this problem? Our customers ask us to fix the problem and we do not know what to do.
We have the latest Storyline update and all Apple devices are updated too. We have read many articles on this subject, but no solution was offered .