Storyline Published Files Crashing

Jun 28, 2017

Can someone please help? I have created over 50 Storyline files, published and zipped them onto our server. Extracting the zipped folders and running the story_html5 file I get a number of errors. (I get part the way through and have to allow blocked content), module re-starts and then hangs at a later point. I have an urgent deadline and am losing my grey hair

1 Reply
Ashley Terwilliger-Pollard

Hi Richard,

Grey or not, we'd want you to keep all your hair, so I'll be happy to help! To keep your fingers busy from pulling out that hair, can you answer a few questions? 

  • What version of Storyline are you using? 
  • Have you tried uploading the published output to any other servers? I'd give it a try and upload to Tempshare - a free testing site through Articulate. 
  • What browser(s) are you using to view the course? 
  • What are the errors you're seeing? Have you tried pointing to the story.html file? That way Storyline can do the work of showing Flash vs. HTML5? 

 

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