Storyline Publishing Issues
Oct 04, 2023
By
Thomas Short
Hello,
I have been on multiple occasions been trying to publish my Storyline project to Articulate Review however the error message below keeps coming up.
I have attempted to publish it to both Review 360 either as a new item, existing item or even publishing it to locally however the error message still appears. I did manage to publish it a few months back, however since amending it slightly I can no longer publish it.
Any advice, guidance or support would be greatly appreciate.
3 Replies
I suggest you contact the Articulate staff directly. You can submit your case here: Contact Support for Help with Any Articulate E-Learning Course Development Software
Hi, Thomas!
I see you've connected with my teammate, Cleober, on this, and you're enlisting your IT team for assistance. If there's anything else you need help with, please let us know!
I'm sure the Articulate support will provide all help needed to overcome this problem. For most of the time we should be able to detect an error by ourselves, especially when we don't have much time.
Click on "information" text to open Articulate Storyline Error Report. This could give you at least some kind of clue of what may have gone wrong. Look at the <Message>Issue...</Message> tag description. Down below you may get more detailed information although the error description is not so much user friendly. But sometimes it may point you to the right direction. Try publishing one slide at the time, not all slides are affected by this error. This way you will isolate only slide or slides where this error occurs and investigate further what object or trigger match closely the description in the error report.