Storyline Quiz results are wrong

Hi David

have you confirmed that all 4 question banks are selected to be included in your result slide?

Hi Wendy,

Thanks for the response.  I have yes - it appears to be a random occurrence and there are required questions from each bank.  We did recently add a bank and some questions within the other banks but they are all included (I think?).  I thought that we may have inadvertently applied a lower score to some questions but this does not appear to be the case either.

Hi David

hard to troubleshoot unless you have specific user examples to investigate - sorry couldn't be more help.

Hi David!

I agree with Wendy, if we could take a look that would be helpful.

Also - your initial question was a question about could Moodle be the issue and I can advise to test your content in SCORM Cloud. This would help you determine if the issue was within the content or within your LMS.

Ok thanks. What is the best way to get it to you to have a look for me?

Hi David 

just click the Add Attachment button in the bottom of the post to upload your .story file

Great thanks Wendy.  I've attached the file.

Hi David

did you manage to upload to scormcloud as per Leslie's suggestion above and was there any result there?

Hi David

the setup looks ok to me so I'm stumped. 

• All questions have a response checked (sometimes if a question drops it's selected radio button that can skew results)
• All questions are score 'by question' not 'by choice'
• All questions have the same point value of 2 points correct answer.
• The result slide contains all four QBanks
• The results variables look correct

Unless you have some actual examples of the incorrect scoring it's hard to diagnose what's causing it.

I would be uploading to Scormcloud and running a few tests to see if you can isolate a question or set of questions that aren't scoring correctly.

Sorry I wasn't any help perhaps Leslie's keen eye will be able to help you

Good luck...post back what the answer is when you find out.

Thanks Wendy. No I haven't tried uploading to Scormcloud yet.  The more I delve into it the more I think it is a problem with communication with Moodle.  An example is the user gets 4 questions wrong out of 50 and at the end of the quiz is shown a result of 92 as expected. However when I look at the results in Moodle I see 82 for some reason. The log shows he answered 46 questions correctly but still only gives 82 as the raw score. Confused!!!!!

Definitely sounds like an LMS issue - I'd get your LMS administrator onto finding it why. 

Hi, David -- In addition to the info provided by Leslie and Wendy, I thought you might find the following articles to be of some assistance, as well:

Troubleshooting LMS issues

How to Troubleshoot Your LMS with SCORM Cloud

Please feel free to update here with the outcome of your correspondence with Moodle for others who may benefit! :)

Thanks Christie. Will do.