Is anybody as frustrated as I am by the close to useless undo button in Storyline? At some random point, deep into a project, the undo button stops functioning .. or, rather it undoes stuff that is not even close to what I have been working on, wiping out a lot of valuable work.
Please in advance, do not advise to save my work more often. I save my work regularly. I resent losing any work, even recent work, because of a bug in software that should not be there in the first place.
I just lost a complete set of triggers because I accidentally hit the undo button ... and I cannot get them back. Will someone from Articulate please comment on this? When are you going to fix this?
Have been very frustrated as well and do have latest update. One thing that often "saves my butt" (but this is not foolproof) is when I undo and AARRGH realize SL has undone who knows what, I immediately redo and what was just undone comes back). Of course what I just told SL to undo is not undone and is still sitting there staring at me, but at least I have my stuff back.
Have to say - the "Undo no longer works at all..." scenario is one that I have never seen. Always had some iffiness, but a lot better since last update.
Until today.
Completely disappeared - nothing, not a sausage.
Today, completely inactive after a few hours work in Storyline.
It did get better after the last update. I've not seen the 'undo something hugely important but hardly tracable at random' behaviour, which is great.
I find myself restarting Storyline every few hours to re-enable the undo button.
It may be related to the issue where Storyline slowly eats your memory as the minutes progress. Luckily I have some to spare, but if I don't restart, within a few hours its hogging about 800Mb of memory.
This still appears to be an issue. I'm not able to undo anything and this a major problem. Undo is a basic function of most design applications and should never just not work.
I have the most recent version and the problem still persists. I keep forgetting that it is unstable, use it and then have to go searching for what it did to my work. More often than not, since the latest version, it simply does nothing.
all the latest updates at our offices, three people report they are considerably annoyed by the fact that this vital piece of functionality is buggy and has been for a while now.
I know this isn't a 'fix' but if you hover over the undo button before clicking it should tell you what it will undo i.e Undo typing and will often show you a helpful keyboard shortcut for it. This has helped me avoid random deletions.
However, it does sometimes say 'hidden change' which I don't think is particularly helpful.
Any updates on the buggy undo button? I did not start having issues with it until recently. Now it does not seem to be working at all (I have the latest version).
I don't have any updates on the undo button at this time. Once we have information on new features or features included in updates we'll be sure to share them in the appropriate thread, and you can also set Storyline to automatically check for updates following the directions here.
There were some fixes in update 5 that dealt with the undo button, but our QA team is continuing to look at issues with the undo button. Is there a specific issue or behavior with the undo that is causing you some issues that you could explain further?
I am just getting started with SL2. Took a great class from Yukon Learning last month, surprised they did not mention the undo problem. Today I went into Options hoping to set levels of undo, but there aren't any. Came looking for answers only to find this very sad thread. Is there a more recent thread out there? Is undo safe to use or not? Thank you!
this thread is over a year old and probably refers to Update 5 of SL1 - what issue are you having with undo. I am using SL2 and can't say I have experienced any problems.
34 Replies
Yeah.. avoid whenever possible!
I just lost a complete set of triggers because I accidentally hit the undo button ... and I cannot get them back. Will someone from Articulate please comment on this? When are you going to fix this?
Do you know if you have the latest update? I had some issues until getting the latest version: http://www.articulate.com/products/storyline-update2.php
Hi Ted,
Have been very frustrated as well and do have latest update. One thing that often "saves my butt" (but this is not foolproof) is when I undo and AARRGH realize SL has undone who knows what, I immediately redo and what was just undone comes back). Of course what I just told SL to undo is not undone and is still sitting there staring at me, but at least I have my stuff back.
Yes
Being worked on - will be much more stable at next bug fix/version/release.
Bruce
Thanks, Bruce!
What is the status of the undo button? I have the latest version and the undo button has stopped working. What in the world is that all about?????
Hi Poppy,
Sorry for the frustration! I know it's definitely not a pleasant experience, and as Bruce mentioned, we are working hard to get these issues resolved.
We are working on the next update already and we're hoping to have some additional solutions and information on this soon.
Again, I do apologize for the trouble - I run into this quite often myself and I'm in the boat for the trip to "Safe Undo Town".
Thanks!
I'm glad to know they are working on it. I know there were updates since the post, so I wondered if there was a fix I was missing. Thanks!
Have to say - the "Undo no longer works at all..." scenario is one that I have never seen. Always had some iffiness, but a lot better since last update.
Until today.
Completely disappeared - nothing, not a sausage.
Today, completely inactive after a few hours work in Storyline.
Not much else I can say really....
Bruce
It did get better after the last update. I've not seen the 'undo something hugely important but hardly tracable at random' behaviour, which is great.
I find myself restarting Storyline every few hours to re-enable the undo button.
It may be related to the issue where Storyline slowly eats your memory as the minutes progress. Luckily I have some to spare, but if I don't restart, within a few hours its hogging about 800Mb of memory.
This still appears to be an issue. I'm not able to undo anything and this a major problem. Undo is a basic function of most design applications and should never just not work.
Hi Steven and welcome to E-Learning Heroes! Do you have the latest Storyline update?
I have the most recent version and the problem still persists. I keep forgetting that it is unstable, use it and then have to go searching for what it did to my work. More often than not, since the latest version, it simply does nothing.
all the latest updates at our offices, three people report they are considerably annoyed by the fact that this vital piece of functionality is buggy and has been for a while now.
Hey all,
I know this isn't a 'fix' but if you hover over the undo button before clicking it should tell you what it will undo i.e Undo typing and will often show you a helpful keyboard shortcut for it. This has helped me avoid random deletions.
However, it does sometimes say 'hidden change' which I don't think is particularly helpful.
Hope this helps
Thanks Harri for that idea - although I could see how "hidden change" may be a problem...
Any updates on the buggy undo button? I did not start having issues with it until recently. Now it does not seem to be working at all (I have the latest version).
Hi Leigh,
I don't have any updates on the undo button at this time. Once we have information on new features or features included in updates we'll be sure to share them in the appropriate thread, and you can also set Storyline to automatically check for updates following the directions here.
Just had the same issue... no undo functionality whatsoever in Update five. However it was fixed with a quick reinstall of storyline
Hi Jeff,
There were some fixes in the update 5 mentioned here that:
So I'm glad that the reinstall helped you out. If you need anything else please let us know!
Hi There,
I too have been having issue with the undo. Any suggestions for ending/canceling the undo would be great, I've just lost a load of work...
Thanks,
Hi Carmen and welcome to Heroes!
There were some fixes in update 5 that dealt with the undo button, but our QA team is continuing to look at issues with the undo button. Is there a specific issue or behavior with the undo that is causing you some issues that you could explain further?
I am just getting started with SL2. Took a great class from Yukon Learning last month, surprised they did not mention the undo problem. Today I went into Options hoping to set levels of undo, but there aren't any. Came looking for answers only to find this very sad thread. Is there a more recent thread out there? Is undo safe to use or not? Thank you!
HI Shane
this thread is over a year old and probably refers to Update 5 of SL1 - what issue are you having with undo. I am using SL2 and can't say I have experienced any problems.
This discussion is closed. You can start a new discussion or contact Articulate Support.