Have noticed this in several threads, but never a resolution outside of uninstalling/re-installing... and that doesn't even seem to be consistent. Anyone have some direction on this?
The process cannot access the file (blah, blah, blah) because it is being used by another process
Storyline saving a copy of the file with a 2 in the name
I have had this happen and I discovered it was because I was using DropBox. The issue wasn't Storyline. I have to pause DropBox syncing when I open a StoryLine file. Once I save the file and close the file, I can resync DropBox.
Michael's spot on here! Usually, this error comes up when you're working from a network drive and/or you have your files synced to OneDrive or Dropbox. We always recommend working locally as there can be lagging and erratic behavior when working from a network.
Take a look at the tips linked, and if you continue to run into this, feel free to connect with a support engineer, and they'll take a closer look at your setup!
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I have had this happen and I discovered it was because I was using DropBox. The issue wasn't Storyline. I have to pause DropBox syncing when I open a StoryLine file. Once I save the file and close the file, I can resync DropBox.
Hi Training Department,
Michael's spot on here! Usually, this error comes up when you're working from a network drive and/or you have your files synced to OneDrive or Dropbox. We always recommend working locally as there can be lagging and erratic behavior when working from a network.
Take a look at the tips linked, and if you continue to run into this, feel free to connect with a support engineer, and they'll take a closer look at your setup!
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