I am using HitFilm 2 Ultimate to inject characters that move in and out of the training space within storyline. What I am looking for is the demotions of the storyline slide, I know PPTX is 720 x 540 but when I export my video and add it to storyline these demotions do not match so my objects are off.
Thanks in advance if anyone has the working dimensions of the storyline slide
The dimensions for the standard SL slide are 720x540. However, you can set them to be just about any size that you wish. If you click the Design Tab and then Story Size, you'll see the options.
I'm interested in having different story sizes in one presentation. This is because I'd like to have a light box for a diagram that is portrait dimensions and I would like it to fill the slide when the lightbox appears rather than having a lot of space either side of the diagram.
Currently there is still only the option for one story size in a project. If you'd like to see this feature in a new version of Storyline, please share your thoughts here in the form of a feature request.
The last customer having issues with a course on an iPad notes:
"I am trying to view a course on my iPad and it is telling me that I need to download the app to view the course. I already have the app on the iPad and couldn't figure out why it wouldn't work so I dug around a little bit and found out that there is an issue on your end that needs to be upgraded."
We are having increasing bugs with our team members getting their courses to launch recently on the iPad. Any known issues with iOS 9 and Storyline 2 (Update 4:1501.717) (not the upgrade) Articulate Mobile Player?
We don't want to upgrade our Storyline 2 to the newest upgrade, however, due to all the documented issues customers are experiencing to avoid having to republish hundreds of courses already in our LMS.
Is there a way to test the updater on a few test courses? Can we test it first oh the current Storyline version we have prior to update as far as our debugging process? Will the updater be compatible with our Storyline version?
You could download the update 7 and utilize the updater separately, but there won't be a way to restrict which courses you update with the Articulate Updater - unless those were the only courses on that computer. The updater is compatible with all versions of Storyline 2, but I'd ensure that going forward you're running the latest update so that you don't have to look at continuing to update the courses using this method.
I haven't heard of a particular issue. Have you tested it from different wireless networks and with different courses? I typically try to shut everything else down on my iPad to see if it's something running the background taking up memory or causing interference. If you've got a course where you're consistently seeing this freeze I'm also happy to test it on my iPad if you can share a link here with us.
I see that Articulate Storyline is actually now up to Update 10 released on September 15, 2015, which just added support for Apple iOS9. I was under the impression that the support for Apple iOS9 was already built into Update 7 but this says added support in Update 10 only. Is everyone already on Update 10 now? A poll possibly?
The other question is, will the Articulate Updater work with Update 10 and will the update feature on the LMS side work as well?
I'm not sure I'm following your question about the Updater.
The Articulate Updater scans and updates your published courses to add compatibility for new operating systems and web browsers. See this article for release notes and instructions.
Thanks Leslie. Do you know anything about the HTML5 audio synch issues? For instance, we have had users complain that sometimes there's sound but no video or there's synching issues.
Could you tell us more about how and where you're testing the content and what you've set up on the slide? There have been discussions previously such as the one linked here, and there are a few good troubleshooting steps to go through. So it may be worth checking into those first, and then if you're still having difficulty we'll want to take a look at the .story file and find out more on where you're hosting the content, what browser or device you're using to test it (ensuring it's one of the supported options here).
If we run the Articulate Updater on the LMS, will the updated courses run on the iOS 8 still or will we need to have users update their iPads first to iOS 9 so the updated courses work.
Great! Thanks for confirming since after performing some test courses, I plan to mass update all the courses in our LMS and wanted to make certain they will be working on iOS 8.
When publishing to TinCan out of SL2 U7 on the PC browsers Chrome and IE, when you set a quiz set to "unlimited retry attempts": when you eventually get it all correct at 100%, It tracks on the LMS at 100 but at Incomplete. Our LMS is WestNet, and they suggest it is an Articulate Storyline publishing issue.
Please note that when publishing to TinCan there are no parameters combos that you set (e.g. Pass/Incomplete). Why is this only happening on the PC?
I'm not familiar with WestNet. Are you able to reproduce this issue on SCORM Cloud? This will help us determine if the issue lies with the LMS or with the course. If you are able to replicate, we would want to take a look.
36 Replies
Anthony,
The dimensions for the standard SL slide are 720x540. However, you can set them to be just about any size that you wish. If you click the Design Tab and then Story Size, you'll see the options.
Mike
Hi Guys,
Is there any way you can have various slide sizes through out any one presentation?
Kindest Regards
Gavin
Hi Gavin,
At this point, only one slide size per course. Can you share your idea for multiple slide sizes? I'm curious as to what you're looking to do.
Mike
Hi anthony i have to upload instruction image just select the design---->story size------->custom
when you click the story size option one dialog box will be appear then you select the custom option and we can change any story size
Regards
Prakash.b
Hi Mike,
is there any progress in this happening?
I'm interested in having different story sizes in one presentation. This is because I'd like to have a light box for a diagram that is portrait dimensions and I would like it to fill the slide when the lightbox appears rather than having a lot of space either side of the diagram.
Rachel
Hi Rachel,
Currently there is still only the option for one story size in a project. If you'd like to see this feature in a new version of Storyline, please share your thoughts here in the form of a feature request.
The last customer having issues with a course on an iPad notes:
"I am trying to view a course on my iPad and it is telling me that I need to download the app to view the course. I already have the app on the iPad and couldn't figure out why it wouldn't work so I dug around a little bit and found out that there is an issue on your end that needs to be upgraded."
We are having increasing bugs with our team members getting their courses to launch recently on the iPad. Any known issues with iOS 9 and Storyline 2 (Update 4:1501.717) (not the upgrade) Articulate Mobile Player?
We don't want to upgrade our Storyline 2 to the newest upgrade, however, due to all the documented issues customers are experiencing to avoid having to republish hundreds of courses already in our LMS.
Hi Gem,
You'll need to be on the latest update of Storyline, which is update 7 as there was a fix specific to iOS9. You can read all the release notes here in regards to what was fixed in that update and previous ones and in regards to republishing, you can use the updater - and then will just need to reload them to your LMS.
Is there a way to test the updater on a few test courses? Can we test it first oh the current Storyline version we have prior to update as far as our debugging process? Will the updater be compatible with our Storyline version?
Hi Gem,
You could download the update 7 and utilize the updater separately, but there won't be a way to restrict which courses you update with the Articulate Updater - unless those were the only courses on that computer. The updater is compatible with all versions of Storyline 2, but I'd ensure that going forward you're running the latest update so that you don't have to look at continuing to update the courses using this method.
Has anyone at all run into any issues with iOS 7 or 9 on wi-fi when courses are launched in the player freezing up or hanging up at all?
Thanks for the feedback.
Hi Gem,
I haven't heard of a particular issue. Have you tested it from different wireless networks and with different courses? I typically try to shut everything else down on my iPad to see if it's something running the background taking up memory or causing interference. If you've got a course where you're consistently seeing this freeze I'm also happy to test it on my iPad if you can share a link here with us.
I see that Articulate Storyline is actually now up to Update 10 released on September 15, 2015, which just added support for Apple iOS9. I was under the impression that the support for Apple iOS9 was already built into Update 7 but this says added support in Update 10 only. Is everyone already on Update 10 now? A poll possibly?
The other question is, will the Articulate Updater work with Update 10 and will the update feature on the LMS side work as well?
Hi Gem! Are you confusing versions perhaps?
Storyline 1 Update 10
Storyline 2 Update 7
I'm not sure I'm following your question about the Updater.
The Articulate Updater scans and updates your published courses to add compatibility for new operating systems and web browsers. See this article for release notes and instructions.
Ok. Now I see. Thanks.
Thanks Leslie. Do you know anything about the HTML5 audio synch issues? For instance, we have had users complain that sometimes there's sound but no video or there's synching issues.
Hi Gem,
Could you tell us more about how and where you're testing the content and what you've set up on the slide? There have been discussions previously such as the one linked here, and there are a few good troubleshooting steps to go through. So it may be worth checking into those first, and then if you're still having difficulty we'll want to take a look at the .story file and find out more on where you're hosting the content, what browser or device you're using to test it (ensuring it's one of the supported options here).
If we run the Articulate Updater on the LMS, will the updated courses run on the iOS 8 still or will we need to have users update their iPads first to iOS 9 so the updated courses work.
Hi Gem! Your courses should work in either environment.
Great! Thanks for confirming since after performing some test courses, I plan to mass update all the courses in our LMS and wanted to make certain they will be working on iOS 8.
Sounds great :)
When publishing to TinCan out of SL2 U7 on the PC browsers Chrome and IE, when you set a quiz set to "unlimited retry attempts": when you eventually get it all correct at 100%, It tracks on the LMS at 100 but at Incomplete. Our LMS is WestNet, and they suggest it is an Articulate Storyline publishing issue.
Please note that when publishing to TinCan there are no parameters combos that you set (e.g. Pass/Incomplete). Why is this only happening on the PC?
Hi Gem!
I'm not familiar with WestNet. Are you able to reproduce this issue on SCORM Cloud? This will help us determine if the issue lies with the LMS or with the course. If you are able to replicate, we would want to take a look.
I don't have a paid account to properly track it in SCORM Cloud if it does indeed have that feature, IDK...
What about the question I posed about SL2 U7 not having any parameter of Pass/Incomplete feature. Could you address that as well?
What do you recommend... please remember this only occurs on the PC browser platform.
Hi Gem!
If you could share your .story file, then perhaps we could take a look.
I'm not sure what you are referring to about it not having that parameter:
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