Storyline timeline stops but audio keeps playing when user scroll away from the video

Feb 12, 2024

Hello, i have this pretty big problem.

When a user is playing a storyline in the course, if this user decide to scroll back up and the storyline screen isn't in the window anymore, my entire timeline stops wich is great. But the audio keep playing? so when the user goes back down every animation isn't coordinated with the audio anymore. 

Anyone know how to fix that since it is pretty annoying.

Thank you.

1 Reply
Sam Hill

Hi Alexandre,

There can be a difference in audio being associated with the Storyline timeline or independent of the timeline. The audio becomes independent of the timeline when it has a trigger. When independent of the timeline, the audio will continue to play when the timeline is stopped.

It's easy to tell if the audio is associated with the timeline as it will show you the wave form, whereas if independent, you will see the speaker icon and filename.

A screen grab showing the different visual indication of independent audio (speaker icon and filename) and audio associated with the timeline (audio wave form)

Cheers,
Sam