Storyline Version v3.28.18944.0 - Triggers Dock issues

Jun 06, 2019

Triggers will go scrambled once you go to a layer then back to the base layer. Temporary fix is to undock/redock. Afterwards controls in the dock won't work anymore.

I also did close/reopen the app, restart PC, but issues is persistent.

I made sure my PC OS drivers are up to date and of course Articulate360 apps. Appreciate to here from you soon.

This might help:

Windows 10 Operating System Build 1903

Storyline Version v3.28.18944.0

 

 

3 Replies
Leslie McKerchie

Hello Adgie,

Thanks for reaching out and sharing what you are running into with your software.

We are aware of this issue and working on it. I've attached this conversation as we continue to monitor user impact and so that we can share any updates with you here.

The workaround that we recommend is the dock/redock as well. What controls are not working for you after you do this? The ones in the trigger panel?

Katie Riggio

Great news, Adgie!

Remember when text would overlap in the triggers panel? Well, that issue is now fixed in Update 3.30.19518.0 for Storyline 360! 

Click here to see what's inside and here for how to update Storyline 360 to see those goodies! 

If we can be of any other help, please don't hesitate to let us know!

This discussion is closed. You can start a new discussion or contact Articulate Support.