Storyline Vs Captivate - LMS reporting & flash content

Jun 17, 2016

Hi All,

I need help!

I'm working with a client who has an existing suite of Captivate courses which they deliver to their staff through a Capabiliti LMS platform.  They've had HEAPS of trouble with a recent company-wide course they've rolled out.  Essentially learners are passing the module & exiting it correctly, but there's some sort of disconnect happening between the LMS and the SCORM and the results are not always being recorded correctly.

I've done what I can to ensure the module is published properly to no avail. The LMS vendor has suggested to me that this might be related to the fact that there is flash content in the course (some of the Captivate interactions are flash based), which can apparently interfere with the reporting on this particular platform.

I'm always making the argument for Storyline over Captivate & I thought this might be a good item to add to my 'pro' list for Storyline.  My client is also concerned about the upcoming blocking of flash content by Google. 

So I have two assumptions I was hoping the brains trust could confirm:

  1. In my experience, anything which is built within Storyline (interactions, quizzes etc.) is HTML5 compatible. 
  2. The only time a component in a storyline course would be Flash reliant is if you've imported Flash content in from elsewhere.

I'd like to think that making the switch to Storyline would help solve these problems.  I've used Storyline with a number of different LMS platforms & have never had a reporting problem that I couldn't easily fix (whereas this isn't the first - or I'm sure the last - time I've had problems with a Captivate published course).

I'd love to hear what you guys have to say... Has anyone encountered similar problems to this?  How did you resolve them?  Can Storyline make a difference with this kind of issue or am I kidding myself?

thanks in advance!

Hannah

2 Replies
Crystal Horn

Hey there Hannah!  Thanks for being such an enthusiastic advocate for Articulate!  I'd like to ply you with a few resources that might be handy in answering your (or your company's) concerns.  Yes, you can publish any of your courses to be HTML5 compatible.  This article gives a great look comparing output for Flash, HTML5 and Articulate Mobile Player so that you understand exactly what is supported in each output.

And you're right, Flash files that you've included in the course are not supported in HTML5.

Additionally, our User Guide article on publishing for mobile devices and HTML5 gives a nice breakdown of the differences between the output and how to accomplish the best experience for your learners.

Our white paper on responsive design lets you know that we are preparing for the future of e-learning because we know that making it easy to author beautiful courses for every device is super important.

Of course we aren't here to compete, but to provide the right tools for your company.  Nevertheless, here are some discussions comparing Adobe with Articulate:

If you have any questions, our success team is really great at making sure we understand what your needs are and if we can help out!

Ashley Terwilliger-Pollard

Hi Hannah,

I'll defer to the community for their advice and expertise on Storyline vs. Captivate - and there are a few forum discussions you could peruse here: 

You're also welcome to connect with our Sales team in regards to any questions and they can work with you to do a side by side comparison of things you need. 

As far as your two questions:

1. Storyline will currently publish Flash always, and HTML5 if you include it as an option. There isn't a way to remove the Flash content, although you can direct to the HTML5 output by using the published output link of story_html5.html and you'll want to ensure they're viewing it in a supported browser. 

2. Flash files wont' appear in HTML5 as you mentioned, and you may also want to take a look at this comparison chart on Flash vs. HTML5. 

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