I have an issue where every time I try to preview or publish storyline it presents the error "sorry something went wrong with articulate storyline and it might close."
I have tried in both storyline 360 and 3. I have reverted my Storyline 360 back by the last 4 versions to see if that fixed it and it has not. I am running this on my Mac using parallels (Windows 10) version 15.1.4 (47270).
This happens when I create a brand new file with nothing in there as-well as when I open an old file that worked before hand.
Any help would be greatly appreciated as this is a big week in our build!
I'm sorry you're running into this error in Storyline, and I appreciate you taking steps to get the preview/publishing feature to work!
Since this is occurring over multiple files, including blank projects, I've opened a case on your behalf to connect you with a support engineer that can help. They'll be reaching out shortly, so keep an eye out for a reply!
In the meantime, you may want to try a quick repair and see if that does the trick.
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Hi Jordan,
I'm sorry you're running into this error in Storyline, and I appreciate you taking steps to get the preview/publishing feature to work!
Since this is occurring over multiple files, including blank projects, I've opened a case on your behalf to connect you with a support engineer that can help. They'll be reaching out shortly, so keep an eye out for a reply!
In the meantime, you may want to try a quick repair and see if that does the trick.