Hi been unable to update 360 for several months (think coincided with moving from windows 10 to 11). Have tried full unistall, 360cleanup and our IT guy says our firewall isnt blocking it. Only version v3.57 will install. Any help appreciated.
Sorry to hear that you are unable to update your Storyline 360 installation.
Have you tried running the Articulate 360 Desktop app as an administrator to see if this helps? If running as an administrator and freshly reinstalling the application doesn't help, reach out to our support team here so we can take a closer look at what's happening.
Alternatively, you can also install the latest version of the application manually by downloading the installer here.
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Hi Jack,
Sorry to hear that you are unable to update your Storyline 360 installation.
Have you tried running the Articulate 360 Desktop app as an administrator to see if this helps? If running as an administrator and freshly reinstalling the application doesn't help, reach out to our support team here so we can take a closer look at what's happening.
Alternatively, you can also install the latest version of the application manually by downloading the installer here.