I have a problem with updating a storyline file. I managed to update a file that was created by my colleague and everything seems to work fine when previewed but for some reason, when I publish it in html5 it shows only some slides and the progress bar moves too fast. I checked that it might be a problem with variables in Master View but I have no idea how to find a bug there. When I updated the file I had to reuse some old slides and then add new to them.
Drag the zipped file from your desktop to the upload box in Tempshare, and click Upload this file.
Do you notice a difference in the behavior in Tempshare? If you're still seeing the problem there, then I'd like to take a closer look at your file. Could you send me a copy of your file by clicking the ADD ATTACHMENT button?
I tried that and it still doesn't work the way it does in preview mode. I would like to share the file with you but I can't do that on the public forum. Can I email you directly?
5 Replies
Hi Magdalena,
Can you tell me a bit more about the published file?
Hi Alyssa,
Thank you for your reply. I am using storyline 2 and I published the file for web. I used chrome as my browser.
Let me know if you need further info.
That's really helpful, thanks! Try these steps:
Do you notice a difference in the behavior in Tempshare? If you're still seeing the problem there, then I'd like to take a closer look at your file. Could you send me a copy of your file by clicking the ADD ATTACHMENT button?
Hi Alyssa,
I tried that and it still doesn't work the way it does in preview mode. I would like to share the file with you but I can't do that on the public forum. Can I email you directly?
Absolutely! I created a case for you (01071181), and you can use this link to send your file directly to the case.
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