Sorry to hear you're having this trouble. Is this happening with any file or just one particular file? If it's just the one file, I would try importing the slides into a new file. If that doesn't work, I'd look at going through the repair steps and then reach out to our Support Engineers if it's still happening they'll be able to help you one on one.
It appears to be just occuring with one project. I've now imported the slides into a new project and deleted the old one as it's now behaving itself very nicely.
5 Replies
Hi Lawrence
You don't mention if are you working on your local drive with all assets also on your local drive?
Wendy,
All assets are stored locally throughout the duration of the project and then archived off onto a NAS.
Regards,
Lawrence Eaton
Online Learning Developer
Montefiore Learning Network
The University Hospital for Albert Einstein College of Medicine
111 East 210th Street, Bronx, NY 10467
(O) 718-920-7633
[Description: motion ProCert]
Hi there Lawrence,
Sorry to hear you're having this trouble. Is this happening with any file or just one particular file? If it's just the one file, I would try importing the slides into a new file. If that doesn't work, I'd look at going through the repair steps and then reach out to our Support Engineers if it's still happening they'll be able to help you one on one.
Alyssa,
It appears to be just occuring with one project. I've now imported the slides into a new project and deleted the old one as it's now behaving itself very nicely.
Thank you for all your help.
Glad to hear it Lawrence :) Thanks for popping in with an update.
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