Storyline3 Error: Uploaded mp4 format video to trim and save but receiving error "Video cannot be encoded" Mar 16, 2022 By Jason Smith Once receiving this error, I am unable to save the file. Please assist. Storyline3_error.docx
Andrea Koehntop Staff 2 years ago03/21/22 at 4:49 pm (UTC) Hi Jason, thank you for your question! Sometimes re-saving the mp4, and then uploading it again to your Storyline project, will solve the issue. Here's a quick peek on how to do that! If that doesn't work, would you upload the file here so I can check how it's behaving? Or if you prefer, you can submit it privately to us here.
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Hi Jason, thank you for your question!
Sometimes re-saving the mp4, and then uploading it again to your Storyline project, will solve the issue. Here's a quick peek on how to do that!
If that doesn't work, would you upload the file here so I can check how it's behaving? Or if you prefer, you can submit it privately to us here.