Storyline360 is very slow
Jul 05, 2018
I've noticed a huge lag in responsiveness while working in Storyline360. This started happening yesterday, July 4th, and is continuing today. Also, published images are rendering very blurry in both modern and classic players.
Is anyone else experiencing the same problems?
Nothing has changed in the configuration of my laptop, and Storyline360 used to run very smoothly up until July 4th.
Any ideas on how this can be resolved would be great.
Thank you,
3 Replies
Hi Agnieszka,
Sorry to hear Storyline is acting sluggish! Does this happen when you access particular features in Storyline, or are all of the features running slow?
Also, do you see the same behavior when you're working in a new, empty Storyline file?
Hello Alyssa,
This was happening especially when I was working in Master Slides.
Yes, this behaviour was replicated when working in an empty Storyline file, which the module was when I started working with it.
Thanks, Agnieszka. I'm sure that's slowing down your workflow, so let's see if we can get to the bottom of this.
Our Support Team will reach out to you soon with some next steps. Keep an eye out for an email from Support@Articulate.com!
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