Subtitles strange behaviour (Possible bug)
Feb 05, 2020
I have recently made a small course in two languages. I produced the English version of the course first. I duplicated and branched the English version. So the learner could choose the language at the start. This has worked fine many times before.
However the subtitles only showed up in English when published or previewed. If I went into the individual slidesin SL they played with the correct subtitles.
I had to separate the two branches (making two separate courses) to get the video subtitles to work correctly.
This must be a bug.
1 Reply
Hi David!
Thank you for bringing this to our attention! Before we can log it as a bug, we'll need to take a look at the file and run it through testing.
Please use this link to begin working with our Support Engineers. They're able to offer 1:1 support as well as provide workarounds if it is, in fact, a bug!
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