I've uploaded the course and tested in Scorm Cloud. When I finish the course, it shows that it is sending a "complete," however, it also says "unknown" for success. Is there something I'm missing?
It doesn't look like we heard back from Pete. Are you running into a similar issue with the success status displayed as "unknown" in your LMS? You might see an Unknown success status in your LMS until learners complete the course, then the status usually changes to Passed/Failed.
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Hi Pete,
Without seeing your file, it's hard to know for sure - but here are some common troubleshooting steps for working with an LMS.
If you'd like to share your .story file here or send it to our Support team, we can take a look at all your settings.
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Hello Candice!
It doesn't look like we heard back from Pete. Are you running into a similar issue with the success status displayed as "unknown" in your LMS? You might see an Unknown success status in your LMS until learners complete the course, then the status usually changes to Passed/Failed.
If this is different than what you're running into, I'd recommend connecting with a Support Engineer so they can offer their expertise.