I'm using survey questions to report the values of variables back to our LMS. I have a combination of text and numeric variables and am using both 'short answer' and 'how many' question types.
For my numeric variables, the number 0 (zero) is a valid response. The 'how many' questions are not accepting 0. During preview, I'm getting "invalid answer, you must answer the question before continuing".
Hi there, William. We've got an issue where setting the variable of those slides to 0 when the timeline starts will cause the invalid answer prompt to appear. A current workaround is to change the requirement in Form View to "user may skip."
I'll add this discussion to our report so we can update you with any changes to that behavior. If that doesn't match what's happening on your end, however, please let me know. We can take a closer look!
Many thanks for the response Crystal. I have updated both potential 0 response questions to 'user my skip'. It now seems to be accepting the first one but still gets 'stuck' at the second, with no error message?
I'm having the same issue with the Numeric graded question. It works fine for any number other than zero, otherwise I get the Invalid Answer box.
I'm using it as a place holder for data from two Result Slides before it goes to the master Result Slide that is reported to the LMS, so luckily I can just use the survey question instead and set it to 'user may skip.'
Hi there, William. We've got an issue where setting the variable of those slides to 0 when the timeline starts will cause the invalid answer prompt to appear. A current workaround is to change the requirement in Form View to "user may skip."
I've played around with this a little and I keep experiencing the same issue.
I set the questions to "users may skip"
Preview the course
The course stalls/stops on the slide after the first 'numeric response' that has a zero/0 value. No error message etc, it just pauses on the next slide (regardless of if it's text or an interaction programmed to submit a different variable on timeline start).
Hi there, William. We've got an issue where setting the variable of those slides to 0 when the timeline starts will cause the invalid answer prompt to appear. A current workaround is to change the requirement in Form View to "user may skip."
I'll add this discussion to our report so we can update you with any changes to that behavior. If that doesn't match what's happening on your end, however, please let me know. We can take a closer look!
Hi Crystal, thanks for keeping us posted regarding this issue. Enabling "user may skip" in Form View helps to avoid receiving "invalid answer", but it is also important to be able to report the number zero itself. Is there a workaround for this? Do you know if it is going to be fixed soon in a future update?
Using text variables with the 'short-answer' survey slides is not an option as calculations need to be performed. Also, I want to avoid using javascript (to save the numeric variable as a text variable in the end) so my module can work with smartphones & tablets.
I don’t currently have any updates, but you are now subscribed to this conversation which means as we share updates here, you’ll automatically be notified.
Unfortunately, changing the requirement to "user may skip" in Form View is the only workaround we have for now, but hopefully someone in the community can offer their experience!
Hi. I'm having this exact issue. I need to show and report the zero value to the LMS. If I set the numeric survey to allow skipping, it gets hung up. Any solutions? This really should show a zero as a number. I can't change to text input fields as these are based on calculations.
Hello! Just seeing if there has been an update to this as I know SL360 released a new 360 video option, but this seems a bit more crucial to functionality.
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Hi there, William. We've got an issue where setting the variable of those slides to 0 when the timeline starts will cause the invalid answer prompt to appear. A current workaround is to change the requirement in Form View to "user may skip."
I'll add this discussion to our report so we can update you with any changes to that behavior. If that doesn't match what's happening on your end, however, please let me know. We can take a closer look!
Many thanks for the response Crystal. I have updated both potential 0 response questions to 'user my skip'. It now seems to be accepting the first one but still gets 'stuck' at the second, with no error message?
I'm having the same issue with the Numeric graded question. It works fine for any number other than zero, otherwise I get the Invalid Answer box.
I'm using it as a place holder for data from two Result Slides before it goes to the master Result Slide that is reported to the LMS, so luckily I can just use the survey question instead and set it to 'user may skip.'
Hi William,
Thanks for the additional information.
I see that you have reached out to the support team as well and Chino is currently assisting you.
Thank you Leslie, Chino resolved my issue.
For the good of the record, upgrading to the latest version fixed it!
Many thanks!
Great news, William. Thanks for popping back in to share.
Hi Crystal, thanks for keeping us posted regarding this issue. Enabling "user may skip" in Form View helps to avoid receiving "invalid answer", but it is also important to be able to report the number zero itself. Is there a workaround for this? Do you know if it is going to be fixed soon in a future update?
Using text variables with the 'short-answer' survey slides is not an option as calculations need to be performed. Also, I want to avoid using javascript (to save the numeric variable as a text variable in the end) so my module can work with smartphones & tablets.
Any further info or ideas are much appreciated
Hi Christos,
I don’t currently have any updates, but you are now subscribed to this conversation which means as we share updates here, you’ll automatically be notified.
Unfortunately, changing the requirement to "user may skip" in Form View is the only workaround we have for now, but hopefully someone in the community can offer their experience!
Hi. I'm having this exact issue. I need to show and report the zero value to the LMS. If I set the numeric survey to allow skipping, it gets hung up. Any solutions? This really should show a zero as a number. I can't change to text input fields as these are based on calculations.
Hello! Just seeing if there has been an update to this as I know SL360 released a new 360 video option, but this seems a bit more crucial to functionality.
Hi Jennifer,
We do not have an update specific to this issue. I wanted to share some information on how we define bugs and how we tackle them when they occur.
By replying, you should now be subscribed to the conversation. We will be sure to pop in and share any updates with you here.