Survey questions v quiz questions reporting...

Jul 26, 2023

Darren McNeill
By Darren McNeill

Most of the information i am finding in searches mainly refer to and talk about quiz questions and not much about survey questions.

I have the following requirement.

I need to create a pre-assessment where the user answers 5 likert questions and five multiple choice single answer questions where the answers they give need to be reported on and none are considered right or wrong....the 5 likert questions are ok but what about the pick One survey questions, is that the same? The issue obviously using Quiz questions is there is a wrong or right answer and we do not need this for this situation.

Using Cornerstone Learning we then need to run a report capturing the answers.

If I create a Likert Question and the user gets the choice of picking 1-5...what gets reported? If I use text as the scale, does it report the text for the responses?

Using Scorm 2004 should capture each users answers?

What would be the recommended set up be to submit?

Thanks for any help here.

9 Replies
Judy Nollet
9 months ago07/26/23 at 12:46 pm (UTC)

You need to insert a Survey Results slide to have all the survey responses reported to the LMS. 

Unfortunately, I don't know exactly what details are submitted to the LMS. And, sadly, that info is not provided in the User Guide or other articles. (At least, I've never been able to locate it.) 

I suggest you create a sample survey. For example, give it one Likert survey question, one Pick One survey question, and a Survey Results slide. Test that in your LMS, and determine if what's reported meets your needs. (You'll have to work with your LMS folks with how to pull the report.)

P.S. to the Articulate folks: The User Guide needs a section about Surveys. 

Judy Nollet
9 months ago07/26/23 at 3:46 pm (UTC)

Alas, I don't know enough about SCORM Cloud to know whether their reports include survey-question responses (vs graded-question ones). 

I've never used Storyline's Survey Results, but the response info should be available in an LMS. However, it might require a special kind of report, which would be LMS-dependent. In other words, I think it's still worth testing in your company's LMS with your LMS team.

I also hope that someone from the Articulate staff with more knowledge about this (and/or someone else in the Forum with more experience) will provide additional advice. 

Luciana Piazza
9 months ago07/27/23 at 2:55 pm (UTC)

Hi Darren,

Judy is correct. You will need to insert a Survey Results Slide that will report the responses to an LMS. When publishing the course, make sure to choose Results Slide as the reporting option.

It looks like the behavior you are experiencing in SCORM Cloud is a known bug with Likert interactions where the data is recorded in one row. I've added this discussion to the report so we can keep you in the loop on any news regarding this bug in the future.

In the meantime, I'd agree with Judy's recommendation of testing this out with your LMS to see if you are experiencing the same behavior. Please let us know what your experience is if you like!

Judy, thanks as always for your insight. I'll share your thoughts with our team! 

Hope that you both have a great start to the day! ☀️

Darren McNeill
5 months ago11/24/23 at 12:16 pm (UTC)

Agreed, this is what  I found. I use a system where we want to know what the users THINK they know and then they are given a quiz separately immediately after to capture what they actually know...this then provides interesting information to the relevant learning teams on focusing on training for the gaps highlighted. After their training they then get another quiz and using this we can capture if learning occurred. Likert is a useful method to capture what they think they know and it would be useful to be able to capture their responses in detail. In the meantime we had to build a separate quiz instead and offer multiple choice answers but it did not do what we wanted to capture.

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