swf file does not appeat

Hi Peter,

Strange. You're working with all local files, correct? Does the SWF play at all when you preview the course? If it doesn't, does it play on its own, outside of Storyline?

Has it ever shown up in the course at all? If you're just now inserting it for the first time and it's not showing up, can you try removing the video and renaming it, without that underscore, and see if it shows up? May not make a difference, but couldn't hurt to try.

Hi Christine,

I deleted the swf and replace it and it works. But the size is ok, but when I preview it adds a lot of white space above and below. In IE and in Chrome it works ok.

https://player.vimeo.com/video/204932636

Good morning Peter,

Thanks for the screenr. I think I see what you mean, it almost looks like a web object would - it seems to pop up and cover up some of the player elements behind the SWF. Which is a little bizarre, because you wouldn't be able to view it in Preview mode, if it were a web object  

What method are you using to insert the SWF? Are you inserting it as a video, or a Flash object?

Also, if you can share the .STORY file here, I'd be happy to take a look. You're also welcome to send it over to our tech team for testing, if you'd prefer to keep the contents private, or if the file is too large to post.

Thanks!

Christine,

I made a little sample STORY file and send it to tech team. Past a link of this thread into it.

I use insert, flash the nav elements are in the flash

Christine,

Case Number: 00320102 
Reference ID: ref:_00D30Txo._50040PhWm7:ref 
Case Details: Problems with swf. see thread http://community.articulate.com/forums/p/25671/141524.aspx#141524

Thanks very much for the information, Peter. I was able to find the case. Someone should be in contact with you soon. I'll keep an eye on the case, as well, and follow up with you here on the forums.

Thanks again!