Swipe on Windows based devices

Jan 24, 2017

Hi guys! 

Can you explain me why swipe doesn't work on Windows based tablets and smartphones? And on PC with touchscreen :)

Thanks)

2 Replies
Ashley Terwilliger-Pollard

Hi Alexi,

I pulled this from an earlier discussion where a colleague had a Window's based touchscreen desktop. 

"Since the laptop is using a desktop browser, I'm not seeing the responsive player that we've built for mobile devices, and therefore, not all of the features you would find on the responsive player will work.  My browser can react to some of my gestures (pinch to zoom, tap to click, etc), but dragging is not that great, and I can't swipe to navigate.  I tested on Internet Explorer with an HTML5 output, since Storyline 360 has grown its HTML5 support quite a bit.  Swiping only directed the browser to show previously visited URLs.

So I think the short answer is, if it is a mobile browser, you will experience the responsive player.  But for now, on a desktop browser, the normal player will show and you probably won't have navigational swiping available to you."

I don't have a Windows phone at my disposal, but are you seeing the responsive player or does it appear similar to if it were in a desktop set up? You'll want to ensure that the device meets the browsers detailed here. 

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