Switching from Modern to Classic player - sidebars now appear

Can anyone help with this side bar issue? I have had to switch back to Classic player because of a playback issue with the Modern Player (buttons randomly not appearing). Now in Classic player sidebars have appeared when published and I cannot find how to fix this issue?

4 Replies
Judy Nollet

Hi, John,

I can't tell for sure what's wrong from an image. However, it looks to me like a bit of the "Slide Background" color is showing on each side of your slide. If that's the case, you can make it disappear by changing the "Slide Background" to the same color as the rest of the player.

To do that, you have to go into advanced color editing:  

John Collier

Thanks Judy - I use the slide master for my backgrounds and it seems the slide master is not resizing when I switched to Classic player. I also use full screen images that overlay on some slides - in the edit mode they cover the backgrounds completely. Another wrinkle to this, when I preview the slides the content fits the player, but when I publish the CBT the content does not fit the player as shown in the attached image above. ???