See attached story file. The tab order for the markers are set for 1, 2, 3, 4, 5. When you press tab nothing happens, press tab the 4th time and you see the yellow box around marker 4, then 5. Why doesn't the tabbing feature "see" markers 1-3? Also, after pressing ENTER to open a marker, when you press tab it highlights the header and then the text, is there a way to disable that?
Hi Alyssa I'm using Storyline 360. Testing your link I get the same results. I press TAB 3 times then pressing TAB again the yellow box appears around marker 4, TAB then 5.
I had a co-worker also click the link you provided. He was also using Chrome version 71. For him he pressed TAB 4 times and no yellow box appeared around the expected markers, pressing TAB a 5th time the yellow box appeared on around the 5 marker. He repeated with the same result.
Yes, when I reduced my window size I could tab to all 5 markers. This is not good news, as we cannot control what size monitor our students will be using to view the course.
Can it be added as a fix for future updates of the software? Can you make that request or do I? If I need to make the request could you provide a link.
Hi there, Sandy. Thanks for circling back with this detail, and so sorry for any headaches!
I'm going to add your latest update in the report, and will advocate on your behalf. You're in the right place, and I promise we'll continue to keep you in the loop with any new information!
8 Replies
Hey Sandy! Thanks for sharing your file. What version of Storyline are you using?
I opened your file with Storyline 360 and published it to Articulate Review. The tab order and keypress actions appear to be working normally for me.
Could you also test this link and let me know how it works for you?
Hi Alyssa I'm using Storyline 360. Testing your link I get the same results. I press TAB 3 times then pressing TAB again the yellow box appears around marker 4, TAB then 5.
Hmm, this is a puzzle! What web browser are you using for testing? I'm using Google Chrome version 71.
I am using Chrome version 71 as well. Please know the issue is not just when viewing in browser but also when Previewing the slide in Storyline 360.
I had a co-worker also click the link you provided. He was also using Chrome version 71. For him he pressed TAB 4 times and no yellow box appeared around the expected markers, pressing TAB a 5th time the yellow box appeared on around the 5 marker. He repeated with the same result.
Hi Sandy!
We've done some more testing, and we've found the culprit! The issue is related to the window size.
If you're viewing the slide in a window larger than 530 pixels, the tab order won't work correctly.
Try reducing the size of the window you're viewing in, then test again. Do you see an improvement?
Hi Alyssa,
Yes, when I reduced my window size I could tab to all 5 markers. This is not good news, as we cannot control what size monitor our students will be using to view the course.
Can it be added as a fix for future updates of the software? Can you make that request or do I? If I need to make the request could you provide a link.
Thanks
Hi there, Sandy. Thanks for circling back with this detail, and so sorry for any headaches!
I'm going to add your latest update in the report, and will advocate on your behalf. You're in the right place, and I promise we'll continue to keep you in the loop with any new information!
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