Templates removed on SL3

Mar 05, 2018

Hi all

I have just found that all of my Storyline templates have disappeared...

When selecting My Templates, it says Storyline currently has no templates installed.

Has anyone else experienced this, or know what I may have done for this to happen.

Many thanks, Chris

5 Replies
Ramon Smitherman

I am running the latest version of Storyline 3.

The when adding a slide and selecting templates, it's says I have none installed.
So I created a folder of the appropropriate name in My articualate projects folder, moved some personal templates into it, and those show up.

What I need to know is how to get back the "build-in" storyline templates.

Ramon Smitherman
Training Coordinator
Office: 210-734-7184, ext. 1074

Ashley Terwilliger-Pollard

Hi Ramon,

Were they templates you had used in Storyline 3 previously, or ones you had been using in Storyline 2 or Storyline 1?

If the latter, those won't carry over automatically but it's easy enough to add them back in by opening up the Storyline 1/2 version and automatically upgrading it to Storyline 3. Then follow the steps here to create your own template. 

If that folder wasn't on your computer any longer, it's possible it was deleted or removed by accident? That would remove the templates you had stored there as well.

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