Text box highlights when hovered over

Hi Girish:

Without seeing the story file it's hard to know what might be wrong.  Can you share out that one slide?

Thank you for looking into this, Tracy. I've attached the storyline file.

All the slides in this file has this issue, even on the multiple choice single answer slide.

This is bizarre.  I haven't seen this before.  I tried importing the slides into a new file and the same result occurs. 

Refomatting the text boxes doesn't work.  Weird.

Deleting text boxes and creating new ones doesn't work. Weird.

Hoping someone else has some suggestions for you.  Sorry.

Not sure what is causing it. I did insert a text box, and it didn't have that behavior.

Thanks Tracy and Walt. You're right! This is really weird. I hope Articulate helps me fix this.

This is my post from yesterday - same thing happening.

Hi Girish,

Sorry that you're running into an issue. 

Wendy opened up a support case with our team and I see you shared a sample file here as well - so just wanted you to know that I'm taking a look.

Hi again Girish,

I opened up a support case on your behalf for our support engineers to take a look. I included your files shared here.

That's a new one. The text blocks are set as hyperlinks. It took a bit to find them, but they are there. Set as hyperlinks but no URL to got to.

If you copy the text out and reset the slide to the template file it removes the hyperlink behavior. Same thing if you find the hyperlink option and edit or remove the text.

Not sure how it got pasted in or set up. But that seems to be the issue. I managed to remove the highlights without too much trouble. The title wasn't easy to find, but playing around with it revealed the hyperlink option.

Ok, I figured someone would ask. Here's the file. The Question was tricky as the hyperlinks there were applied in the Form View. My guess is maybe they were copied and pasted that way. Never saw that before though. It was fun figuring out.

Girish - Set your Slide Master up with the look you are going for and use it for development.

In the attached file, I simply fixed what was set on the slides.

Thanks Bob.

You're a genius. Setting master slide worked. 

Thanks Leslie. I never heard from the support team though.

Hello all,

I've noticed this issue appears to be tied to the entrance animations. The hyperlink behaves normally if I mouse over it when the text box animation is set to None or "Sequence as One Object." However, if I set the Effect Option to "By Paragraph" and then mouse over the hyperlink, it is covered with blue box as in the attached image.

Resetting the slide as Bob suggested fixes the issue, but only until I re-enable the animation. Then the problem occurs again.

I've submitted a support case.

Thanks for letting us know that you reached out to the support team Richard. Looks like Abel was able to take a look and got this issue reported for you.

Oh no Girish, sorry you missed the reply.

Looks like Ryan replied on 4/9 and I just sent it again, so be sure to check your spam/junk folders as well. The e-mail is support@articulate.com