Text Box Undeletable in a Zoom Region

Feb 26, 2024

This text box that was entered into a Zoom region after hitting Ctrl+T can't be deleted from the timeline or slide editing area.  It's labeled as text box 23.  When I type Ctrl+T again another text box 23 appears and is visible.  There are then, two text box 23s and one of them is in the Zoom Region timeline row.

There is also a text box 20 in the Zoom Region that is not deletable.

UPDATE:
added another picture of glitchy text boxes being added.

1 Reply
Jose Tansengco

Hi Andrew,

Sorry to hear that you ran into this snag. As a troubleshooting step, try importing your existing slides over to a new Storyline 360 project file to reset slides and existing variables. Here's how: 

You'll also want to make sure that you're working locally when making changes to your project file, to minimize the risk of running into data issues. If you're already working locally and importing your slides over to a new project file doesn't work, please share a copy of your project file here or in private by opening a support case for testing. We'll delete it when we're done!