7 Replies
Christie Pollick

Hi, David -- Thanks for reaching out and sorry to hear of your troubles! First, I'd like to share this System Requirements sheet to ensure that your learners are viewing content in a supported way. Also, we'd be happy to perform some testing if you'd like to share your file. If private review is preferred, here is the form you can use to submit. :)

Christie Pollick

Hello, all! Just stopping in to note here for anyone who is following along that I was also unable to reproduce the error where letters cannot be seen when added in the text entry field (file tested in via SCORM Cloud) on iPad Air 2 iOS v. 9.3.2.

I have escalated the case to our Support Engineers to see if another member of that team is able to replicate the behavior and I intend to share updates here as they are available. 

Christie Pollick

Hi, Kim -- Thanks for reaching out, and I looked in on David's case, and it does not appear that there were any conclusive findings, so would it be possible for us to check out your file, as well? If you would prefer to share for private review, please use this form to send your file along and we'll check it out!